Effective Date: [August 12, 2025]
Better With Lights (“we,” “our,” “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website bwlsigns.com, place an order, or apply for a vendor account.
1. Information We Collect
We collect information from you when you:
- Place an order on our website
- Fill out a vendor application form
- Contact us via email or our contact forms
- Upload files or documents (such as tax-exempt forms)
This information may include:
- Name, business name, and contact information (phone, email, mailing address)
- Event details (date, type of event, order notes)
- Uploaded files or images you provide
- Login credentials if you create an account
- Payment details (processed securely through third-party payment providers)
2. How We Use Your Information
We use the information you provide to:
- Process and fulfill your orders
- Communicate with you about your orders, account, or application
- Review and process vendor applications
- Provide customer support
- Send important updates or promotional offers (if you opt-in)
- Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
- Payment processors (such as PayPal, Stripe, Zelle, Melio)
- Shipping carriers (USPS, UPS, FedEx)
- Email service providers for order notifications
- Service providers who help operate our website (such as hosting or analytics services)
4. Cookies & Tracking Technologies
We use cookies to improve your browsing experience, analyze site traffic, and remember your preferences. You can disable cookies in your browser settings, but some parts of the site may not function properly.
5. Data Storage & Security
We take reasonable steps to protect your personal information from loss, theft, misuse, and unauthorized access. Your payment information is never stored on our servers and is processed securely through third-party payment providers.
6. Your Rights
You have the right to:
- Access, update, or delete your account information
- Request a copy of the personal data we hold about you
- Withdraw consent for marketing communications at any time
To make a request, email us at privacy@bwlsigns.com or betterwithlights@gmail.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
8. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
Better With Lights
Email: privacy@bwlsigns.com
Website: https://bwlsigns.com